Preparing For your Closing

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  • Test your water in our BioGuard lab to assure proper winter balance 1 week prior to closing.
  • Chemically clean your filter and clean debris from pool.
  • Add winterizing chemicals and circulate at least 8 hours before closing the pool.
  • All Chlorine/Bromine tablets or sticks must be removed from the skimmer baskets and Brominators/Chlorinators.
  • Have closing supplies available by the pool (plugs, blowouts, winter cover, water bags etc.).
  • Have a working electrical outlet available.
  • If you have an auto cover, pump any water off before our arrival.
  • Haver your water level at the the proper level for your pool/cover type (see below).
  • If you have a Mesh Safety Cover:

    Leave your water at normal operating level or lower the water level to the bottom of the skimmer if you choose.

  • If you have an Auto Cover:

    Leave your water at normal operating level.   Water on top of Auto Covers must be pumped off prior to our arrival.

  • If you have a Water Bag (Tarp) Cover:

    Leave your water at normal operating level.   Check old water bags for leaks. We are not responsible for bags that have been put on with holes in them.

  • Above-Ground Pool Owners:

    Water must be lowered to 18”-20” from the top. If you use a cover, we recommend you use a minimum of two air pillows.  We do not cover hard-sided above-ground pools with cabled covers.

  • Concrete Pool Owners:

    Have the pool drained below the light and/or inlets before the crew comes to close the pool. Be sure to leave at least one foot of water in the shallow end.

  • Buster Crabbe Pool Owners:

    Have the pool drained below the inlets before the crew comes to close the pool.

  • All Pool Owners:

    Make sure the water is NOT ABOVE normal operating level; There will be a charge of $114.00 per service tech, if we have to lower the water level.

REMEMBER:

  • If we have not winterized your pool in the past, if you have special instructions, or if you have a concrete or Buster Crabbe pool, please let us know.
  • Extra service work must be pre-scheduled.
  • Do not put the winter cover on before the closing.
  • We are not responsible for mesh cover anchors.
  • Closing crew does not bring cartridges back to our shop for cleaning. If you would like us to clean them please bring them in and pick them up when finished.
  • If you would like us to clean your Mineral Springs Cell, please bring the cell into one of our stores for cleaning.
  • Payment is due prior to, or at the time of the closing.
  • It is your responsibility to shut off circuit breakers and timers.
  • Throughout the winter, check the winter cover for shifting, flattened water bags, etc. Valley Pools & Spas is not responsible for flattened water bags. New water bags have a 30 DAY warranty on seam separation. There will be a service charge to replace bags even if we put on the cover at closing.
  • We do not cover above-ground pools with cabled covers.